Woody’s BBQ Franchise Owner Jack Dunsmoor Credits His Success To A Great Management Team

Good management and a culture based on pleasant attitudes have been the key to success for Jack Dunsmoor’s Woody’s Bar BQ franchises. Jack, a 45-year veteran of the restaurant business, has been watching the pressures placed on his fellow restaurateurs due to employee turnover and the $15 minimum wage issue. “I meet with owners of other franchises from time to time and we compare notes,” Jack reported. “Employee issues are the reason you see some of these chains going to self-serve technology and automated kitchens.” But Jack believes the real answer lies with his management team. His managers have been with him for many years (average turnover is 2 ½ years). He supports and encourages them, treating them like family, which in turn, cultivates an environment based on providing customers with the best possible dining experience. Restaurants, including his, have done well this year with the improved economy. Jack began his career with Quincy Steak House, and then went on to Firehouse Subs, the Times Grill, and then owning two Woody’s, one on Powers Avenue and one in Macclenny. In this “Lunch with Les” photo, Jack is pictured with his management staff at his Powers Avenue location.